Effective Date: December 12, 2025
At Anthracite Adventure LLC (“we,” “us,” “our”), your privacy is important. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, book tours, subscribe to our newsletter, or otherwise interact with us. By using our services, you agree to the practices described here.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address.
Booking Information: Tour selection, travel dates, number of travelers, special requests, dietary restrictions, or allergies.
Payment Information: Payment method details (processed securely via our payment partners; we do not store full credit card numbers on our servers).
Usage Data: IP address, browser type, pages visited, time spent on the site, and other analytics to improve our website.
Communications: Any emails, messages, or comments you send to us.
2. How We Use Your Information
We use your information for purposes including:
Processing bookings and payments.
Communicating with you about your reservations or inquiries.
Sending updates, newsletters, or promotional offers (if you’ve subscribed).
Improving our website and services.
Complying with legal obligations.
We do not sell or rent your personal information to third parties for marketing purposes.
3. How We Share Your Information
We may share your personal information with trusted third parties in the following cases:
Service Providers: Payment processors, booking platforms, email service providers, or IT services that help us operate our business.
Legal Requirements: When required by law or to protect our rights, property, or safety.
Business Transfers: If our company merges, is acquired, or sells assets, your information may be transferred to the new owners.
We always ensure that third parties handle your information responsibly and securely.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Analyze website traffic and usage.
Remember your preferences.
Improve user experience.
You can manage or disable cookies through your browser settings, but some parts of our website may not function properly without them.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we work hard to keep your data safe, no system can be 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights including:
Accessing the personal information we hold about you.
Correcting or updating your information.
Requesting deletion of your personal data.
Opting out of marketing communications.
To exercise any of these rights, contact us at [email protected].
7. Children’s Privacy
Our services are not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect information from children. If we learn we’ve collected personal information from a child, we will delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the “Effective Date” updated. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at:
Anthracite Adventure LLC
701 S Miami Ave, Miami, FL 33130, US
Phone: +1 786-607-2708
Email: [email protected]